The MoatWide moat

American Express (AXP) — moat facet

American Express earns a third on its equity from a closed loop and a fee people choose to pay, but it now returns more than four-fifths of the merchant fee to keep them choosing.

American Express has a wide moat with two walls, and one of them is getting more expensive to maintain every year. The first wall is the closed loop: Amex issues the card, runs the network and signs the merchant, so it keeps the whole merchant fee, $37,401 million in 20251. The second is the card fee: cardholders paid $9,993 million in 2025 for the right to carry the card2, an average of $131 a card by the second quarter of 20263.

Return on equity vs 10% cost of equity (%)24.0%201513.2%201729.6%201914.2%202032.3%202234.6%202433.9%202510%HurdleAmerican Express Forms 10-K FY2019, FY2020, FY2023, FY2025
Above the hurdle every year, by twenty points in normal ones.

What the moat earns is visible in one number. Return on average equity was 33.9% in 20254, and it has been near a third in every year since 2018 except the pandemic year567. Against an assumed cost of equity of about 10%, that is a spread of more than twenty points.

The cost of the moat is visible in another. The rewards, partner payments and benefits that keep spending on the card came to about 68% of discount revenue in 2021 and about 82.7% in 20258. The merchant rate fell from 2.51% in 2013 to 2.24% of billed business in 2025910. Merchants still pay a premium, but Amex now hands most of it back.

That shift is the story of the last five years. The moat is increasingly bought: with rewards to cardholders, payments to partners like Delta and benefits such as lounges. It still works, because the fee and interest income have grown fast enough to pay for it, but it now depends on a rising bill.

Four aspects follow: the closed loop, the card fee, the rewards bill and the balance sheet that turns them into returns.

The history of the last decade tests that verdict from both sides. In 2014 American Airlines withdrew from Amex's airport club access programme for Centurion and Platinum cardholders, and in 2016 the Costco relationship ended11; both were partners the moat could not hold. Yet return on equity was 33.5% in 201812, two years after Costco left, and 33.9% in 202513. The franchise has lost partners and kept its returns, which is the best evidence that the loop and the fee, rather than any single partner, are what the moat consists of.

The verdict is a wide moat, stable at the level of returns and narrowing underneath. The number that tests it is return on equity against the 10% hurdle; a full year below 25% without a tax charge or a recession would mean the rewards bill had outrun the fees, and the moat had become a subsidy.

Moat trajectory: Holding steady

ROE 33.9% in 2025 and 36.4% in Q2 2026; incentives 82.7% of discount revenue.

The number that tests this moat
Reported
Return on equity vs cost of equity
33.9% (2025) vs ~10% hurdle; 36.4% latest quarter (Q2 2026)

The spread the franchise earns; a full year below 25% without a one-off would mean the rewards bill had caught up with the fees.

For a card issuer funded mainly by deposits, return on average equity replaces ROIC; invested capital is not meaningful for a lender. The 10% cost of equity is an assumption; American Express does not disclose one.
Source: American Express Form 10-K, FY2025 ↗
Aspects of the moat
DIG DEEPER 01
The Closed Loop
Amex keeps the whole merchant fee because it owns the card, the network and the merchant contract, and that structure is sturdier than the fee rate it…
DIG DEEPER 02
The Fee People Pay to Belong
American Express cardholders pay an average of $131 a year per card when free cards are easy to find, and that choice is the clearest proof of the…
DIG DEEPER 03
The Rewards Bill
American Express now spends more than four-fifths of what merchants pay it on rewards, partners and perks, so the moat is increasingly one it buys…
DIG DEEPER 04
A Bank Built for Spenders
American Express lends to people it already knows spend heavily, funds them with deposits and holds just enough capital, which is how a card company…
References
  1. ReportedThe first wall is the closed loop: Amex issues the card, runs the network and signs the merchant, so it keeps the whole merchant fee, $37,401 million in 2025.
    American Express Form 10-K for fiscal 2025 - card metrics: billed business, spending per card, cards-in-force, fees per card and network volumes. — FY2025 · publ. 6 February 2026 · source ↗
  2. ReportedThe second is the card fee: cardholders paid $9,993 million in 2025 for the right to carry the card, an average of $131 a card by the second quarter of 2026.
    American Express Form 10-K for fiscal 2025 - income statement, business description and management. — FY2025 · publ. 6 February 2026 · source ↗
  3. ReportedThe second is the card fee: cardholders paid $9,993 million in 2025 for the right to carry the card, an average of $131 a card by the second quarter of 2026.
    American Express second-quarter 2026 statistical supplement, Form 8-K exhibit 99.2 - segment results, card metrics, capital and credit - consolidated results, card metrics, capital and credit. — Q2 2026 · publ. 24 July 2026 · source ↗
  4. ReportedReturn on average equity was 33.9% in 2025, and it has been near a third in every year since 2018 except the pandemic year.
    American Express Form 10-K for fiscal 2025 - capital, returns, funding, interest rate sensitivity, credit and share repurchases. — FY2025 · publ. 6 February 2026 · source ↗
  5. ReportedReturn on average equity was 33.9% in 2025, and it has been near a third in every year since 2018 except the pandemic year.
    American Express Form 10-K for fiscal 2019 - five-year selected financial data (2015-2019), the Delta renewal through 2029 and the three former segments. — FY2019 · publ. February 2020 · source ↗
  6. ReportedReturn on average equity was 33.9% in 2025, and it has been near a third in every year since 2018 except the pandemic year.
    American Express Form 10-K for fiscal 2020 - the pandemic year: revenue, net income, ROE and Delta and cobrand shares. — FY2020 · publ. February 2021 · source ↗
  7. ReportedReturn on average equity was 33.9% in 2025, and it has been near a third in every year since 2018 except the pandemic year.
    American Express Form 10-K for fiscal 2023 - income statements for 2021-2023 on the current presentation, segment results for 2022, discount revenue as a share of billed business. — FY2023 · publ. February 2024 · source ↗
  8. Moat Explorer calcThe rewards, partner payments and benefits that keep spending on the card came to about 68% of discount revenue in 2021 and about 82.7% in 2025.
    Moat Explorer calculation from American Express's reported figures ($ millions unless stated). Incentives (variable customer engagement costs = Card Member rewards + business development + Card Member services): 2021 11,007 + 3,762 + 1,993 = 16,762; 2022 14,002 + 4,943 + 2,959 = 21,904; 2023 15,367 + 5,657 + 3,968 = 24,992; 2024 16,599 + 5,886 + 4,782 = 27,267; 2025 18,409 + 6,457 + 6,057 = 30,923; Q2 2026 5,051 + 1,755 + 1,949 = 8,755; Q2 2025 7,508. As a share of discount revenue: 16,762 / 24,563 = 68.2%; 21,904 / 30,739 = 71.3%; 24,992 / 33,416 = 74.8%; 27,267 / 35,192 = 77.5%; 30,923 / 37,401 = 82.7%; Q2 2026 8,755 / 10,163 = 86.1%; Q2 2025 7,508 / 9,361 = 80.2%. Discount revenue left after incentives: 24,563 - 16,762 = 7,801; 30,739 - 21,904 = 8,835; 33,416 - 24,992 = 8,424; 35,192 - 27,267 = 7,925; 37,401 - 30,923 = 6,478; Q2 2026 10,163 - 8,755 = 1,408; Q2 2025 9,361 - 7,508 = 1,853. Incentives / total revenue 16,762 / 42,380 = 39.6%; 30,923 / 72,229 = 42.8%. Incentive growth 30,923 / 16,762 - 1 = 84%; 30,923 / 27,267 - 1 = 13.4%. Discount revenue growth 37,401 / 24,563 - 1 = 52%; 37,401 / 35,192 - 1 = 6.3%. Rewards 18,409 / 11,007 - 1 = 67%; rewards / discount revenue 11,007 / 24,563 = 44.8%; 14,002 / 30,739 = 45.6%; 15,367 / 33,416 = 46.0%; 16,599 / 35,192 = 47.2%; 18,409 / 37,401 = 49.2%. Business development 6,457 / 3,762 - 1 = 72%; / discount revenue 3,762 / 24,563 = 15.3%, 6,457 / 37,401 = 17.3%. Card Member services 6,057 / 1,993 = 3.04 times (+204%); 6,057 / 1,392 = 4.35; growth 3,968 / 2,959 - 1 = 34.1%; 4,782 / 3,968 - 1 = 20.5%; 6,057 / 4,782 - 1 = 26.7%; 6,057 / 2,959 = 2.05. Card Member services / net card fees 1,993 / 5,195 = 38%; 3,968 / 7,255 = 55%; 6,057 / 9,993 = 61%; Q2 2026 1,949 / 2,862 = 68%. Membership Rewards liability 16.5 billion / equity 33,474 = 49%; URR +1 point = 4 x 229 = 916. Card fees: 9,993 / 4,042 = 2.47 (+147%); 9,993 / 5,195 - 1 = 92%; growth 6,070 / 5,195 - 1 = 16.8%, 7,255 / 6,070 - 1 = 19.5%, 8,449 / 7,255 - 1 = 16.5%, 9,993 / 8,449 - 1 = 18.3%; added 9,993 - 8,449 = 1,544. Share of revenue 4,042 / 43,556 = 9.3%; 5,195 / 42,380 = 12.3%; 7,255 / 60,515 = 12.0%; 9,993 / 72,229 = 13.8%. Average fee per card 131 / 58 = 2.26; 117 / 103 - 1 = 14%. Proprietary cards 86.6 / 70.3 - 1 = 23%. Marketing 6,252 / 12.5 million new cards = about $500; 6,252 / 1,544 = 4.0. Card fees plus net interest income (9,993 + 17,364) / 72,229 = 38%. Spending per card 23,496 / 20,392 - 1 = 15.2%; 24,059 / 23,496 - 1 = 2.4%; 24,608 / 24,059 - 1 = 2.3%; 25,453 / 24,608 - 1 = 3.4%. Billed business 1,669.8 / 1,070.5 - 1 = 56%; 1,669.8 / 1,550.9 - 1 = 7.7%; 870.7 / 1,070.5 - 1 = -18.7%. Network volumes 1,897.0 / 1,265.7 - 1 = 50%; 1,897.0 - 1,669.8 = 227.2. Merchant rate 2.51% - 2.24% = 0.27 points x 1,669.8 billion = about 4.5 billion; 4.5 / 37.4 = 12%. Pretax income 13,795 - 10,689 = 3,106. Revenue mix 2019: discount 26,167 / 43,556 = 60.1%; net interest income 8,620 / 43,556 = 19.8%; 2025: 37,401 / 72,229 = 51.8%; 17,364 / 72,229 = 24.0%. Net interest income 17,364 / 7,750 = 2.24; 17,364 / 8,620 - 1 = 101%; +100bp +19 / 17,364 = 0.1%. Card Member loans 151,832 / 87,400 - 1 = 74%. Held for sale 2,457 / 151,832 = 1.6%. Revenue 2020 36,087 / 43,556 - 1 = -17%. Deposits 152,488 / 210,300 = 72.5%; 156,973 / 152,488 - 1 = 2.9%. Delta: 13% x 1,669.8 = 217 billion; 8.2 billion / net income 10,833 = 76%; 8.2 / net card fees 9,993 = 82%; 8.2 / 7.4 - 1 = 11%. Other cobrands 26% - 13% = 13% x 1,669.8 = 217; proprietary 74% x 1,669.8 = 1,236. Valuation: market value 206.30 / 254.84 - 1 = -19%; P/E 206.30 / trailing net income 11.446 = 18.0; P/S 206.30 / 75.95 = 2.72; end-2025 254.84 / 10.833 = 23.5; end-2015 68.45 / 5.163 = 13.3; earnings yield 1 / 23.5 = 4.3%. Trailing twelve months to June 2026: revenue 72,229 + 38,544 - 34,823 = 75,950; net income 10,833 + 6,082 - 5,469 = 11,446; EPS 15.38 + 8.81 - 7.71 = 16.48. Diluted shares 696 / 1,003 - 1 = -30.6%. Net income 10,833 / 5,163 = 2.10; EPS 15.38 / 5.05 = 3.05. Berkshire 151.61 million / 675 million = 22.5%; 13F shares 1,149,942 + 149,061,045 + 1,399,713 = 151,610,700, value 388,967,882 + 50,419,898,471 + 473,452,922 = $51.28 billion (30 June 2026). Card balances consumer 144,974 / 218,054 = 66%. Card fees / discount revenue 9,993 / 37,401 = 27% (2025), 4,042 / 26,167 = 15% (2019). Marketing plus incentives 6,252 + 30,923 = 37,175. Provisions / net interest income 5,256 / 17,364 = 30%. Card Member loans growth 139,674 / 125,995 - 1 = 11%; 151,832 / 139,674 - 1 = 9%; billed business 1,550.9 / 1,459.6 - 1 = 6%. Price to book 305.50 / 48.42 = 6.3. Receivables 62,031 / (151,832 + 62,031) = 29%. GMNS Q2 2026 pretax 1,128 / 1,054 - 1 = 7%. Dividend yield 3.80 / 305.50 = 1.2%. Discount revenue at the 2013 rate 2.51% x 1,669.8 = 41.9 billion; each basis point of rate 0.0001 x 1,669.8 billion = 167 million (5bp 835, 10bp 1,670). Merchant locations at the start of 2026 about 190 - 20 = 170 million. Card Member services growth 2021-2025 +204% against net card fees +92%. A 2020-sized fall today: 18.7% x 1,669.8 = about 312 billion. Revenue outside the United States (7,073 + 5,218 + 4,194) / 72,229 = 23%. 2026 revenue guidance 72,229 x 1.10 = 79,452. Segments (2025, $ millions): revenue 34,814 + 16,926 + 13,000 + 7,759 = 72,499; less Corporate and Other 270 = 72,229. Shares of segment revenue: USCS 34,814 / 72,499 = 48.0%; CS 23.3%; ICS 17.9%; GMNS 10.7%. Pretax income 6,810 + 3,668 + 1,603 + 3,968 = 16,049; shares USCS 42.4%, CS 22.9%, ICS 10.0%, GMNS 24.7%. Pretax margins: USCS 6,810 / 34,814 = 19.6% (2020 3,103 / 16,347 = 19.0%; 2021 5,958 / 18,922 = 31.5%; 2022 5,400 / 23,914 = 22.6%; 2023 5,433 / 28,116 = 19.3%; 2024 6,377 / 31,427 = 20.3%); CS 3,668 / 16,926 = 21.7% (2020 1,013 / 9,234 = 11.0%); ICS 1,603 / 13,000 = 12.3% (2020 521 / 6,742 = 7.7%; 2021 929 / 7,435 = 12.5%; 2022 578 / 9,061 = 6.4%; 2023 973 / 10,430 = 9.3%; 2024 1,031 / 11,461 = 9.0%); GMNS 3,968 / 7,759 = 51.1% (2020 1,294 / 4,309 = 30.0%; 2021 1,874 / 5,129 = 36.5%; 2022 2,954 / 6,475 = 45.6%; 2023 3,656 / 7,396 = 49.4%). ICS pretax 1,603 / 1,031 - 1 = 55%. GMNS 2024 excluding the Accertify gain 4,398 - 531 = 3,867; 3,968 / 3,867 - 1 = 2.6%. Revenue 2020 to 2025: USCS 34,814 / 16,347 = 2.13; CS 16,926 / 9,234 = 1.83; ICS 13,000 / 6,742 = 1.93; GMNS 7,759 / 4,309 = 1.80. 2020 segment total 16,347 + 9,234 + 6,742 + 4,309 = 36,632; USCS share 16,347 / 36,632 = 44.6%. USCS Q2 2026 pretax 2,065 / 1,676 - 1 = 23%. Regions 2025: pretax 13,054 + 1,255 + 831 + 907 = 16,047; United States 13,054 / 16,047 = 81%; 13,054 / consolidated 13,795 = 95%; outside the United States (1,255 + 831 + 907) / 16,047 = 19%; revenue 56,015 / 72,229 = 78% - the incentive lines (rewards, business development, Card Member services) against discount revenue and card fees. — 2013-2026 · publ. September 2026 · source ↗
    Method: Arithmetic on figures reported in American Express's Forms 10-K, 10-Q, earnings releases and statistical supplements, Delta Air Lines' Form 10-K and market data; operands shown in the source line.
  9. ReportedThe merchant rate fell from 2.51% in 2013 to 2.24% of billed business in 2025.
    American Express Form 10-K for fiscal 2015 - the end of the Costco relationship and its share of billed business, loans and cards; the three-party network; average discount rates 2013-2015. — FY2015 · publ. February 2016 · source ↗
  10. ReportedThe merchant rate fell from 2.51% in 2013 to 2.24% of billed business in 2025.
    American Express Form 10-K for fiscal 2025 - card metrics: billed business, spending per card, cards-in-force, fees per card and network volumes. — FY2025 · publ. 6 February 2026 · source ↗
  11. ReportedIn 2014 American Airlines withdrew from Amex's airport club access programme for Centurion and Platinum cardholders, and in 2016 the Costco relationship ended; both were partners the moat could not hold.
    American Express Form 10-K for fiscal 2015 - the end of the Costco relationship and its share of billed business, loans and cards; the three-party network; average discount rates 2013-2015. — FY2015 · publ. February 2016 · source ↗
  12. ReportedYet return on equity was 33.5% in 2018, two years after Costco left, and 33.9% in 2025.
    American Express Form 10-K for fiscal 2019 - five-year selected financial data (2015-2019), the Delta renewal through 2029 and the three former segments. — FY2019 · publ. February 2020 · source ↗
  13. ReportedYet return on equity was 33.5% in 2018, two years after Costco left, and 33.9% in 2025.
    American Express Form 10-K for fiscal 2025 - capital, returns, funding, interest rate sensitivity, credit and share repurchases. — FY2025 · publ. 6 February 2026 · source ↗
Sources
Generated September 28, 2026