⚠ A Cost Base That Only Works While Revenue GrowsModerate threat

JPMorgan Chase (JPM) — threat to the moat

105 billion dollars of expense is an advantage at 200 billion of revenue and a problem at 160.

The fixed-cost argument runs in both directions, and the second direction is rarely modelled.

2026 guidance, $bn~$95bnNII ex-Markets~$105bnAdjusted expense$182.4bn2025 revenueThe expense is committed and the revenue is not. Overhead was 52% in 2025.
$105bn is an advantage at $200bn of revenue and a problem at $160bn.

JPMorgan's adjusted expense is guided to approximately $105 billion for 20261, against 2025's overhead ratio of 52%2. That ratio is the whole moat: the same absolute spending would be crippling for a bank with half the revenue. But the spending is committed and the revenue is not.

Revenue rose from $128.7 billion in 2022 to $199.4 billion trailing3, almost all of it driven by rates and markets. Neither is a decision JPMorgan makes. If net interest income excluding Markets lands near the guided $95 billion4 while the expense base rises toward $105 billion, the overhead ratio moves the wrong way regardless of how well the firm is run.

There is a real offset now that did not exist before. Management has said artificial intelligence has already reduced headcount by 30% to 40% in some units5, which is the first credible route in decades to a bank's cost base falling rather than merely growing more slowly.

The counterweight is that technology spend itself is what is rising — about $19.8 billion planned for 2026, up roughly 10%6. Cutting people to pay for machines is not the same as cutting costs.

Watch the overhead ratio through a full year of falling rates. That is when a fixed cost base stops being a barrier to entry and becomes a fixed cost base.

References
  1. ReportedManagement expects 2026 adjusted expense of approximately $105 billion and net interest income excluding Markets of approximately $95 billion.
    JPMorgan Chase & Co., Form 10-K for the fiscal year ended 31 December 2025 (SEC, CIK 19617) — total net revenue $182,447M against $177,556M in 2024 and $158,104M in 2023; total noninterest expense $95,640M; pre-provision profit $86,807M; provision for credit losses $14,212M; net income $57,048M and diluted EPS $20.02; return on equity 17%, return on tangible common equity 20% (22% in 2024, 21% in 2023), return on assets 1.29%, overhead ratio 52% (52% in 2024, 55% in 2023), loans-to-deposits ratio 58% (56%, 55%), liquidity coverage ratio 111%. Total assets $4,424,900M, loans $1,493,429M, deposits $2,559,320M (63% of total liabilities), long-term debt $435,206M, common stockholders' equity $342,393M, tangible common equity $290,018M, book value per share $126.99 and tangible book value per share $107.56; dividends declared per share $5.80 (2024 $4.80, 2023 $4.10). Segment total net revenue: Consumer & Community Banking $76,029M, $71,507M and $70,148M; Commercial & Investment Bank $78,454M, $70,114M and $64,353M; Asset & Wealth Management $24,073M, $21,578M and $19,827M across 2025, 2024 and 2023. Banking & Payments revenue by client coverage: Global Corporate Banking and Global Investment Banking $25,285M and Commercial Banking $11,851M in 2025. Deposit average balances and rates: US non-interest-bearing $572,014M (2024 $611,734M, 2023 $635,791M), US interest-bearing demand $321,145M at 3.26%, US savings $875,519M at 1.41%; total deposits average rate 1.80% (2024 2.08%, 2023 1.70%). Firmwide estimated uninsured deposits $1,558.6bn at 31 December 2025 and $1,414.0bn a year earlier, 'primarily reflecting wholesale operating deposits'. Basel III common equity Tier 1 capital $288bn, Standardized ratio 14.6%; the Standardized CET1 requirement including regulatory buffers was 11.5%, with a stress capital buffer of 2.5% effective through 30 September 2027 and the annual capital plan due 6 April 2026. Capital is allocated to the lines of business using standardized risk-weighted assets and the GSIB surcharge, reassessed at least annually; the enhanced supplementary leverage ratio rules were revised to set the buffer at 50% of the firm's US Method 1 GSIB surcharge. The July 2023 Basel III endgame proposal was never finalised, and in September 2025 the Federal Reserve's Vice Chair for Supervision indicated regulators may issue an updated proposal in early 2026, the timing and content of which remain uncertain. 2025 included a $588M First Republic-related gain and an estimated bargain purchase gain of $2.8bn was recorded for the year ended 31 December 2023; 2024 revenue included a $7.9bn net gain on Visa shares. Apple Card transaction: on 7 January 2026 the firm announced Chase will become the new issuer of Apple Card, having entered a forward purchase commitment on 30 December 2025, with expected closing in approximately 24 months; the 2025 provision includes $2.2bn for lending-related commitments and the Standardized CET1 ratio decreased approximately 25 basis points. 2026 outlook: net interest income excluding Markets of approximately $95bn and adjusted expense of approximately $105bn, with a Card Services net charge-off rate of approximately 3.4%. Global workforce of 318,512 employees; JPMorgan Chase Bank, N.A. operates US branches in 48 states and Washington, D.C. Competition: 'Competitors include other banks, brokerage firms, investment banking companies, merchant banks, hedge funds, commodity trading companies, private equity firms, insurance companies, mutual fund companies, investment managers, credit card companies, mortgage banking companies, trust companies, securities processing companies, automobile financing companies, leasing companies, e-commerce and other internet-based companies, digital asset and other financial technology companies'; 'New competitors in the financial services industry continue to emerge, including firms that offer products and services solely through the internet and non-financial companies that offer products and services that disintermediate traditional banking products and services'. Risk factors warn that advocacy by non-banking competitors for exemptions from regulatory requirements could significantly disadvantage traditional financial institutions; that failing to keep pace with rapidly changing technological advances including generative AI risks losing clients and market share, with competition intensifying as new technologies become more capable and scalable; that adverse conditions could prompt outflows or cause clients to invest in products that generate lower revenue; and that the interconnectivity across credit markets increases the risk that the significant expansion of private credit could worsen losses among non-bank lenders and their borrowers, particularly if stress or defaults spread to broader funding and credit markets. — FY2025 · publ. 2026-02-13 · source ↗
  2. ReportedThe overhead ratio was 52% in 2025 and 2024, against 55% in 2023.
    JPMorgan Chase & Co., Form 10-K FY2025 — consolidated financial statements and management's discussion (SEC, CIK 19617). Total net revenue $182,447M (2024 $177,556M, 2023 $158,104M); total noninterest expense $95,640M (2023 $87,172M); pre-provision profit $86,807M; provision for credit losses $14,212M; net income $57,048M; diluted EPS $20.02; ROE 17%, ROTCE 20% (2024 22%, 2023 21%); overhead ratio 52% (2024 52%, 2023 55%); loans-to-deposits 58% (56%, 55%); deposits 63% of total liabilities. Total assets $4,424,900M, loans $1,493,429M, deposits $2,559,320M, tangible common equity $290,018M, book value per share $126.99, tangible book value per share $107.56, dividends declared per share $5.80 (2024 $4.80, 2023 $4.10). Segment total net revenue: CCB $76,029M / $71,507M / $70,148M; CIB $78,454M / $70,114M / $64,353M; AWM $24,073M / $21,578M / $19,827M. Banking & Payments by client coverage: Global Corporate Banking and Global Investment Banking $25,285M, Commercial Banking $11,851M. Deposit average balances and rates: US non-interest-bearing $572,014M (2024 $611,734M, 2023 $635,791M); US interest-bearing demand $321,145M at 3.26%; US savings $875,519M at 1.41%; total deposits 1.80% (2024 2.08%, 2023 1.70%). An estimated bargain purchase gain of $2.8bn was recorded for the year ended 31 December 2023 on the First Republic acquisition, with a further $588M First Republic-related gain in the first quarter of 2025; 2024 revenue included a $7.9bn net gain on Visa shares. — FY2025 · publ. 2026-02-13 · source ↗
  3. ReportedTotal net revenue went from $158,104M in 2023 to $182,447M in 2025, and from $128,695M in 2022 to $199,408M trailing twelve months to June 2026.
    JPMorgan Chase annual results, from SEC EDGAR XBRL company facts (CIK 19617) — total net revenue and net income by year: 2015 $93,543M / $24,442M, 2016 $96,569M / $24,733M, 2017 $100,705M / $24,441M, 2018 $108,783M / $32,474M, 2019 $115,720M / $36,431M, 2020 $119,951M / $29,131M, 2021 $121,649M / $48,334M, 2022 $128,695M / $37,676M, 2023 $158,104M / $49,552M, 2024 $177,556M / $58,471M, 2025 $182,447M / $57,048M. Diluted weighted-average shares fell from 3,774 million in 2015 to 2,782 million in 2025. Trailing twelve months to 30 June 2026: revenue $199,408M and net income $65,067M. — FY2015-FY2025 and TTM · publ. 2026-08 · source ↗
  4. ReportedManagement expects 2026 adjusted expense of approximately $105 billion and net interest income excluding Markets of approximately $95 billion.
    JPMorgan Chase & Co., Form 10-K for the fiscal year ended 31 December 2025 (SEC, CIK 19617) — total net revenue $182,447M against $177,556M in 2024 and $158,104M in 2023; total noninterest expense $95,640M; pre-provision profit $86,807M; provision for credit losses $14,212M; net income $57,048M and diluted EPS $20.02; return on equity 17%, return on tangible common equity 20% (22% in 2024, 21% in 2023), return on assets 1.29%, overhead ratio 52% (52% in 2024, 55% in 2023), loans-to-deposits ratio 58% (56%, 55%), liquidity coverage ratio 111%. Total assets $4,424,900M, loans $1,493,429M, deposits $2,559,320M (63% of total liabilities), long-term debt $435,206M, common stockholders' equity $342,393M, tangible common equity $290,018M, book value per share $126.99 and tangible book value per share $107.56; dividends declared per share $5.80 (2024 $4.80, 2023 $4.10). Segment total net revenue: Consumer & Community Banking $76,029M, $71,507M and $70,148M; Commercial & Investment Bank $78,454M, $70,114M and $64,353M; Asset & Wealth Management $24,073M, $21,578M and $19,827M across 2025, 2024 and 2023. Banking & Payments revenue by client coverage: Global Corporate Banking and Global Investment Banking $25,285M and Commercial Banking $11,851M in 2025. Deposit average balances and rates: US non-interest-bearing $572,014M (2024 $611,734M, 2023 $635,791M), US interest-bearing demand $321,145M at 3.26%, US savings $875,519M at 1.41%; total deposits average rate 1.80% (2024 2.08%, 2023 1.70%). Firmwide estimated uninsured deposits $1,558.6bn at 31 December 2025 and $1,414.0bn a year earlier, 'primarily reflecting wholesale operating deposits'. Basel III common equity Tier 1 capital $288bn, Standardized ratio 14.6%; the Standardized CET1 requirement including regulatory buffers was 11.5%, with a stress capital buffer of 2.5% effective through 30 September 2027 and the annual capital plan due 6 April 2026. Capital is allocated to the lines of business using standardized risk-weighted assets and the GSIB surcharge, reassessed at least annually; the enhanced supplementary leverage ratio rules were revised to set the buffer at 50% of the firm's US Method 1 GSIB surcharge. The July 2023 Basel III endgame proposal was never finalised, and in September 2025 the Federal Reserve's Vice Chair for Supervision indicated regulators may issue an updated proposal in early 2026, the timing and content of which remain uncertain. 2025 included a $588M First Republic-related gain and an estimated bargain purchase gain of $2.8bn was recorded for the year ended 31 December 2023; 2024 revenue included a $7.9bn net gain on Visa shares. Apple Card transaction: on 7 January 2026 the firm announced Chase will become the new issuer of Apple Card, having entered a forward purchase commitment on 30 December 2025, with expected closing in approximately 24 months; the 2025 provision includes $2.2bn for lending-related commitments and the Standardized CET1 ratio decreased approximately 25 basis points. 2026 outlook: net interest income excluding Markets of approximately $95bn and adjusted expense of approximately $105bn, with a Card Services net charge-off rate of approximately 3.4%. Global workforce of 318,512 employees; JPMorgan Chase Bank, N.A. operates US branches in 48 states and Washington, D.C. Competition: 'Competitors include other banks, brokerage firms, investment banking companies, merchant banks, hedge funds, commodity trading companies, private equity firms, insurance companies, mutual fund companies, investment managers, credit card companies, mortgage banking companies, trust companies, securities processing companies, automobile financing companies, leasing companies, e-commerce and other internet-based companies, digital asset and other financial technology companies'; 'New competitors in the financial services industry continue to emerge, including firms that offer products and services solely through the internet and non-financial companies that offer products and services that disintermediate traditional banking products and services'. Risk factors warn that advocacy by non-banking competitors for exemptions from regulatory requirements could significantly disadvantage traditional financial institutions; that failing to keep pace with rapidly changing technological advances including generative AI risks losing clients and market share, with competition intensifying as new technologies become more capable and scalable; that adverse conditions could prompt outflows or cause clients to invest in products that generate lower revenue; and that the interconnectivity across credit markets increases the risk that the significant expansion of private credit could worsen losses among non-bank lenders and their borrowers, particularly if stress or defaults spread to broader funding and credit markets. — FY2025 · publ. 2026-02-13 · source ↗
  5. Third-party estimateManagement has said artificial intelligence has already eliminated 30% to 40% of headcount in some of the firm's units, with most of those employees offered other roles.
    Reported remarks by Jamie Dimon on artificial intelligence at JPMorgan — AI has already eliminated 30% to 40% of headcount in some of the bank's units, though most of those employees were offered other roles inside the firm; roughly 150,000 JPMorgan employees use the firm's internal large language model each week. — July 2026 · publ. 2026-07-21 · source ↗
  6. Third-party estimateJPMorgan expects approximately $19.8 billion of technology spend in 2026, up about 10%, with cost pressures including AI-related chip and memory shortages.
    Reported analysis of JPMorgan's 2026 technology budget — the firm expects approximately $19.8 billion of technology spend in 2026, up about 10% year on year, driven by business growth and demand for new products and capabilities, with cost pressures including inflation and higher hardware costs amid AI-related chip and memory shortages, plus higher infrastructure (including public cloud) and software costs tied to volume and feature demand. — 2026 outlook · publ. 2026 · source ↗
Sources
Generated September 23, 2026