Seven Patents and a Configuration ScreenThin moat

Text (TXT) — moat facet

Seven United States patents, spent where they belong and nowhere near the thing customers actually buy.

Text has seven patents registered in the United States, the newest granted by the USPTO in June 2026 for a system and method for configuring a communication widget directly on a website1.

The patent portfolio7US patents heldJun 2026most recent grant0licensingrevenue reported~1/yrrate of new grantsThe newest covers configuring a chat widget on a website - the setup screen, not the product
Seven patents spent where a rival would copy last, and none of them earning a royalty.

What that particular invention does is worth understanding, because it is characteristic. It lets a customer style and preview the chat widget on their own live site — themes, colours, positioning, light and dark mode — with instant feedback rendered from browser-side memory, so that setting the thing up involves less switching between the tool and the page it will appear on2. It is a patent about making the first hour easier.

That is the correct place for a company like this to spend its legal budget, and it is also a modest thing to own. None of the seven patents covers the ability to have a conversation with a website visitor, which is what the product is for, and none of them stops any of the 210 competing technologies from shipping a widget of their own3. What they do is raise the cost of copying Text's specific implementation and give it something to answer with if a rival sues.

Text discloses that last point as a live concern: it operates in a field where entities acquire patents in order to extract settlements, and defending against such claims costs money whether or not the claim has merit4.

Count the patents if you like; the useful question is whether any of the seven has ever appeared in a dispute Text won.

Moat trajectory: Holding steady

A seventh United States patent was granted in June 2026. The portfolio grows roughly one patent a year and covers implementation rather than function, which is a steady defensive position rather than an improving one.

The number that tests this moat
Reported
United States patents held
7, the newest granted June 2026

The most recent covers configuring a communication widget directly on a website - real-time preview, styling, browser-side feedback. The portfolio grows roughly one patent a year and covers implementation rather than function, so it raises the cost of cloning Text's build without blocking anyone from competing. Text also flags exposure to entities that use patents to extract settlements. The number that would make these worth more is licensing revenue, and Text reports none.

Source: Text Group Management Board report for the financial year 2025/26 ↗
⚠ Threats to the moat
⚠ THREAT 01
A Patent on the Setup Screen Is Not a Patent on the Product
A portfolio that raises the cost of cloning Text's implementation without raising the cost of competing with Text.
References
  1. ReportedText has seven patents registered in the United States, the newest granted by the USPTO in June 2026 for a system and method for configuring a communication widget directly on a website.
    Text Group Management Board report for 2025/26, team, intellectual property and shareholders (a team of 271 people at 31 March 2026, up 6,7%, consisting of independent persons and sole proprietors called Partners on civil-law contracts, with the company having no employees under employment contracts, a rotation rate of 22% and turnover of 15%, mostly working from Wroclaw on a hybrid basis with 95% Polish citizens; the disclosed risk that because no team member works under an employment contract copyright does not vest automatically, transfers require individual agreements, Polish law forbids contracting for all future works of a given type, and an absent contract leaves the company dependent on the creator's will and open to dispute; a seventh United States patent granted in June 2026 for configuring a communication widget directly on a website; and 25 750 000 shares of 0,02 złoty each, one vote per share and none privileged, with a shareholders' consortium holding 10 625 752 shares or 41,27% of votes and two Polish pension funds above 5%) — FY2025/26 · publ. June 2026 · source ↗
  2. ReportedIt lets a customer style and preview the chat widget on their own live site - themes, colours, positioning, light and dark mode - with instant feedback rendered from browser-side memory, so that setting the thing up involves less switching between the tool and the page it will appear on.
    Text Group Management Board report for 2025/26, margins, costs and cash (gross profit margin on sales of 67,6%, operating margin 38,6% and net margin 35,4%; cloud infrastructure costs rising, the migration completing in July 2025 after more than a year of duplicated cost, and completion not translating into cost reductions because of price increases regardless of provider and a deliberately expanded scope of purchased services; increased consulting, legal and public relations costs; fourth-quarter costs falling on cloud optimisation; a warning that more intensive use of artificial intelligence may cause further cost increases and that rising AI costs should press hardest on competitors offering free or freemium products; operating cash flow of PLN 161,6m and PLN 62,8m of cash; and a dividend policy of allocating the highest possible part of profit to shareholders) — FY2025/26 · publ. June 2026 · source ↗
  3. ReportedNone of the seven patents covers the ability to have a conversation with a website visitor, which is what the product is for, and none of them stops any of the 210 competing technologies from shipping a widget of their own.
    Text Group Management Board report for 2025/26, strategy, products and market (the Service on Offense goal of turning customer service teams into revenue-generating centres, with the suite monitoring live traffic, recognising visitor intent, identifying returning visitors, enabling proactive outreach and tracking steps to monetisation or a qualified lead; a Go-To-Market period expected to be a long-term process requiring marketing expenditure with effects observed gradually; over 20 years of experience; competing solutions named as Fin, previously Intercom, Zendesk and Freshworks; the live-chat market valued at USD 1,06-1,17bn in 2024 growing 8-11%, the chatbot market at USD 0,7-6,95bn and the helpdesk market at USD 9,82-12,5bn; and Datanyze counting more than 210 different live-chat technologies, a substantial number offered freemium, with monetisation of free users judged difficult and ineffective) — FY2025/26 · publ. June 2026 · source ↗
  4. ReportedText discloses that last point as a live concern: it operates in a field where entities acquire patents in order to extract settlements, and defending against such claims costs money whether or not the claim has merit.
    Text Group Management Board report for 2025/26, team, intellectual property and shareholders (a team of 271 people at 31 March 2026, up 6,7%, consisting of independent persons and sole proprietors called Partners on civil-law contracts, with the company having no employees under employment contracts, a rotation rate of 22% and turnover of 15%, mostly working from Wroclaw on a hybrid basis with 95% Polish citizens; the disclosed risk that because no team member works under an employment contract copyright does not vest automatically, transfers require individual agreements, Polish law forbids contracting for all future works of a given type, and an absent contract leaves the company dependent on the creator's will and open to dispute; a seventh United States patent granted in June 2026 for configuring a communication widget directly on a website; and 25 750 000 shares of 0,02 złoty each, one vote per share and none privileged, with a shareholders' consortium holding 10 625 752 shares or 41,27% of votes and two Polish pension funds above 5%) — FY2025/26 · publ. June 2026 · source ↗
Sources
Generated September 24, 2026