An Effective Tax Rate of Eight PercentThin moat

Text (TXT) — moat facet

Poland taxes qualifying software income at 5%, and it is worth more to Text than most of its cost savings.

Text paid 10,1 million złoty of tax on 126,7 million złoty of pre-tax profit in the year to March 2026 — an effective rate of about 8%1.

Effective tax rate on pre-tax profit6,89%FY20247,49%FY20257,95%FY202619%Polish statutoryPoland's IP Box taxes qualifying intellectual property income at 5%
Worth roughly 14m zł a year against the ordinary rate - and set by parliament, not by Text.

The reason is a Polish incentive. The current portion of income tax is determined using a rate of 19% on income from other sources and a rate of 5% on income from qualifying intellectual property rights, under the regime known as IP Box; the deferred portion was calculated at an expected rate of 6,87%, against 7,43% the year before2.

For a company earning 35,4% net margins3 this is not a rounding item. A statutory 19% rate applied to the same pre-tax profit would have cut net income by roughly 14 million złoty, which is more than the entire cost of employee benefits4 and about an eighth of the dividend5.

It is also, unlike almost everything else on these pages, entirely outside Text's control. The rate is a policy choice of the Polish state, available because the company creates qualifying intellectual property in Poland — which is one of the reasons a business earning 95% of its revenue through a United States subsidiary6 keeps its 271 people in Wroclaw7.

The regime has been stable and nothing suggests a change. Even so, a Polish company one voivodeship away has just watched its own sector's tax rate rise from 19% to 30% by statute with four weeks' notice, which is a reminder of what a legislated benefit is worth.

The effective rate is its own warning light, and it has drifted from 6,89% two years ago to 7,95% now8.

Moat trajectory: Narrowing

The effective rate has drifted from 6,89% two years ago to 7,95% now, with no legislative change behind it. The direction is mildly against Text and entirely outside its control.

The number that tests this moat
Reported
Effective tax rate
7,95% - 10,1m zł on 126,7m zł of pre-tax profit

Poland's IP Box regime taxes qualifying intellectual property income at 5% against the standard 19%, and the deferred portion was computed at an expected 6,87%. At a 35,4% net margin this is not a rounding item: the ordinary rate would cut net income by roughly 14m zł, more than the entire employee benefit cost. It is also entirely outside Text's control, which is why the rate itself is the thing to watch - it has drifted from 6,89% two years ago.

Source: Text Group consolidated financial statements for the year ended 31 March 2026 ↗
⚠ Threats to the moat
⚠ THREAT 01
The IP Box Is a Policy, Not a Right
An eighth of Text's earnings rests on a preference the Polish parliament granted and could revisit.
References
  1. ReportedText paid 10,1 million złoty of tax on 126,7 million złoty of pre-tax profit in the year to March 2026 - an effective rate of about 8%.
    Text Group consolidated financial statements for the year ended 31 March 2026 (revenue of PLN 329 073 thousand against 354 178; operating profit 126 931 against 177 367; profit before tax 126 680; net profit 116 608 against 164 418; earnings per share 4,53; 25 750 thousand shares; operating cash flow 161 552 against 179 489; revenue by product line of LiveChat 275,495, ChatBot 28,694, HelpDesk 23 466 and KnowledgeBase 1 418; revenue in US dollars of 88 162 thousand against 88 595; approximately 95% of consolidated revenue generated through the group's subsidiary in the United States and Polish sales of 4 837; costs by type including depreciation 26,396, third-party services 159 821 against 140,300, employee benefits 6 458 and total operating costs 201 291 against 176,876, split as cost of goods sold 106 753 against 85,588, selling expenses 68 457 and administrative expenses 26 081; total assets 195 923 against 226 705; equity 109 965 against 136 418; cash 62 780 against 77 704; current contract liabilities 65 502 and non-current 1 539; trade payables 10 284; no credits or loans; and income tax at 19% on other income and 5% on qualifying intellectual property rights under the IP Box regime, with the deferred portion computed at 6,87% against 7,43%) — FY2025/26 · publ. June 2026 · source ↗
  2. ReportedThe current portion of income tax is determined using a rate of 19% on income from other sources and a rate of 5% on income from qualifying intellectual property rights, under the regime known as IP Box; the deferred portion was calculated at an expected rate of 6,87%, against 7,43% the year before.
    Text Group consolidated financial statements for the year ended 31 March 2026 (revenue of PLN 329 073 thousand against 354 178; operating profit 126 931 against 177 367; profit before tax 126 680; net profit 116 608 against 164 418; earnings per share 4,53; 25 750 thousand shares; operating cash flow 161 552 against 179 489; revenue by product line of LiveChat 275,495, ChatBot 28,694, HelpDesk 23 466 and KnowledgeBase 1 418; revenue in US dollars of 88 162 thousand against 88 595; approximately 95% of consolidated revenue generated through the group's subsidiary in the United States and Polish sales of 4 837; costs by type including depreciation 26,396, third-party services 159 821 against 140,300, employee benefits 6 458 and total operating costs 201 291 against 176,876, split as cost of goods sold 106 753 against 85,588, selling expenses 68 457 and administrative expenses 26 081; total assets 195 923 against 226 705; equity 109 965 against 136 418; cash 62 780 against 77 704; current contract liabilities 65 502 and non-current 1 539; trade payables 10 284; no credits or loans; and income tax at 19% on other income and 5% on qualifying intellectual property rights under the IP Box regime, with the deferred portion computed at 6,87% against 7,43%) — FY2025/26 · publ. June 2026 · source ↗
  3. ReportedFor a company earning 35,4% net margins this is not a rounding item.
    Text Group Management Board report for 2025/26, margins, costs and cash (gross profit margin on sales of 67,6%, operating margin 38,6% and net margin 35,4%; cloud infrastructure costs rising, the migration completing in July 2025 after more than a year of duplicated cost, and completion not translating into cost reductions because of price increases regardless of provider and a deliberately expanded scope of purchased services; increased consulting, legal and public relations costs; fourth-quarter costs falling on cloud optimisation; a warning that more intensive use of artificial intelligence may cause further cost increases and that rising AI costs should press hardest on competitors offering free or freemium products; operating cash flow of PLN 161,6m and PLN 62,8m of cash; and a dividend policy of allocating the highest possible part of profit to shareholders) — FY2025/26 · publ. June 2026 · source ↗
  4. ReportedA statutory 19% rate applied to the same pre-tax profit would have cut net income by roughly 14 million złoty, which is more than the entire cost of employee benefits and about an eighth of the dividend.
    Text Group annual results press release of 26 June 2026 (consolidated revenue of PLN 329,1m and net profit of PLN 116,6m, down 7,1% and 29,1% respectively; revenue in US dollars of 88,2m, down 0,5%; MRR of USD 6,93m at 31 March 2026, down 2,7%, and ARR of USD 83,12m against a strategic goal of USD 100m; operating profit PLN 126,7m down 28,7% and EBITDA PLN 153,3m down 23,9%; margins of 67,6% gross, 38,6% operating, 46,4% EBITDA and 35,4% net; and a recommended dividend of PLN 4,26 per share including two interim payments, the first of PLN 1,15 paid in February 2026) — FY2025/26 · publ. 26 June 2026 · source ↗
  5. ReportedA statutory 19% rate applied to the same pre-tax profit would have cut net income by roughly 14 million złoty, which is more than the entire cost of employee benefits and about an eighth of the dividend.
    Text Group annual results press release of 26 June 2026 (consolidated revenue of PLN 329,1m and net profit of PLN 116,6m, down 7,1% and 29,1% respectively; revenue in US dollars of 88,2m, down 0,5%; MRR of USD 6,93m at 31 March 2026, down 2,7%, and ARR of USD 83,12m against a strategic goal of USD 100m; operating profit PLN 126,7m down 28,7% and EBITDA PLN 153,3m down 23,9%; margins of 67,6% gross, 38,6% operating, 46,4% EBITDA and 35,4% net; and a recommended dividend of PLN 4,26 per share including two interim payments, the first of PLN 1,15 paid in February 2026) — FY2025/26 · publ. 26 June 2026 · source ↗
  6. ReportedThe rate is a policy choice of the Polish state, available because the company creates qualifying intellectual property in Poland - which is one of the reasons a business earning 95% of its revenue through a United States subsidiary keeps its 271 people in Wroclaw.
    Text Group consolidated financial statements for the year ended 31 March 2026 (revenue of PLN 329 073 thousand against 354 178; operating profit 126 931 against 177 367; profit before tax 126 680; net profit 116 608 against 164 418; earnings per share 4,53; 25 750 thousand shares; operating cash flow 161 552 against 179 489; revenue by product line of LiveChat 275,495, ChatBot 28,694, HelpDesk 23 466 and KnowledgeBase 1 418; revenue in US dollars of 88 162 thousand against 88 595; approximately 95% of consolidated revenue generated through the group's subsidiary in the United States and Polish sales of 4 837; costs by type including depreciation 26,396, third-party services 159 821 against 140,300, employee benefits 6 458 and total operating costs 201 291 against 176,876, split as cost of goods sold 106 753 against 85,588, selling expenses 68 457 and administrative expenses 26 081; total assets 195 923 against 226 705; equity 109 965 against 136 418; cash 62 780 against 77 704; current contract liabilities 65 502 and non-current 1 539; trade payables 10 284; no credits or loans; and income tax at 19% on other income and 5% on qualifying intellectual property rights under the IP Box regime, with the deferred portion computed at 6,87% against 7,43%) — FY2025/26 · publ. June 2026 · source ↗
  7. ReportedThe rate is a policy choice of the Polish state, available because the company creates qualifying intellectual property in Poland - which is one of the reasons a business earning 95% of its revenue through a United States subsidiary keeps its 271 people in Wroclaw.
    Text Group consolidated financial statements for the year ended 31 March 2026 (revenue of PLN 329 073 thousand against 354 178; operating profit 126 931 against 177 367; profit before tax 126 680; net profit 116 608 against 164 418; earnings per share 4,53; 25 750 thousand shares; operating cash flow 161 552 against 179 489; revenue by product line of LiveChat 275,495, ChatBot 28,694, HelpDesk 23 466 and KnowledgeBase 1 418; revenue in US dollars of 88 162 thousand against 88 595; approximately 95% of consolidated revenue generated through the group's subsidiary in the United States and Polish sales of 4 837; costs by type including depreciation 26,396, third-party services 159 821 against 140,300, employee benefits 6 458 and total operating costs 201 291 against 176,876, split as cost of goods sold 106 753 against 85,588, selling expenses 68 457 and administrative expenses 26 081; total assets 195 923 against 226 705; equity 109 965 against 136 418; cash 62 780 against 77 704; current contract liabilities 65 502 and non-current 1 539; trade payables 10 284; no credits or loans; and income tax at 19% on other income and 5% on qualifying intellectual property rights under the IP Box regime, with the deferred portion computed at 6,87% against 7,43%) — FY2025/26 · publ. June 2026 · source ↗
  8. Moat Explorer calcThe effective rate is its own warning light, and it has drifted from 6,89% two years ago to 7,95% now.
    Moat Explorer calculation - arithmetic on figures Text reports: monthly churn of 4% compounded over twelve months (1 - 0,96^12 = 38,7% of logos a year); revenue per team member (329 073 thousand złoty over 271 people = 1,21m); third-party services as a share of operating costs (159 821 of 201 291 = 79%) and employee benefits as a share (6 458 of 201 291 = 3,2%); operating cash flow against net profit (161 552 over 116 608 = 1,39); the dividend payout ratio (109,7m over 116,6m = 94%); the gap to the ARR target (100,0 less 89,52 = USD 10,5m); the fall in operating margin (50,1% less 38,6% = 11,5 points); the tax saved under the IP Box (126 680 at 19% less the 10 072 charged = about 14m złoty); the market value in dollars (1,08bn złoty at 0,2688 = USD 0,29bn); Text's share of the live-chat market (89,52 over about 1 100 = a twelfth); the largest new contract against revenue (seven figures over USD 88,2m = about 1%); and 500 dollars a month expressed annually (6 000 dollars); the price-to-earnings multiple at each financial year end (market value over net profit: 3 687 over 155,261 = 23,8 times, and 967 over 116,608 = 8,3); cost of goods sold as a share of revenue (85 588 over 354 178 = 24,2%, and 106 753 over 329 073 = 32,4%); and the effective tax rate (12 323 over 178 876 = 6,89%, and 10 072 over 126 680 = 7,95%) — FY2025/26 · publ. September 2026 · source ↗
Sources
Generated September 24, 2026